Moments of Excellence
The MIO Platform Final Exam
Team Captain Responsibilities
Moments of Excellence for Session Team Captains
Preparing for the Session
Team communication prior to the session:
- Where to meet?
- At what time?
- Who is bringing what (if anything special is needed)?
- Are all the teammates scheduled in the system?
- Do I have client rates for all teammates?
Team Captain Determines:
- Is everyone here?
- Team introductions to the client.
- Where to start.
- What the goals are for the session.
- Which Teammates will organize where.
How is my team doing:
- Is everyone progressing nicely and according to plan?
- Is anyone stuck?
- Does anyone need help?
- Are we going to meet the goal for the day?
- What adjustments need to be made?
Session Wrap Up
Team Captain Determinations and Responsibilities:
- Do all the spaces look better than before?
- Is there anything else that should be labeled?
- Does each Teammate need to walk through the spaces completed by them with the client?
- Collect payment for all Teammates.
- Collect anything from the Teammates that they want loaded into the clients profile.
If you cancel the session as the Team Captain:
- Contact your teammates to let them know.
- Ensure that Central has cancelled your Teammates in the system.