The Final Exam

1. Team gratuity is split by:

 
 
 
 

2. Order University™ requires this many continuing education hours annually in order to maintain your Certified Expert Organizer® designation:

 
 
 
 

3. Today Cards are completed:

 
 
 
 

4. The Client Birthday Program provides a free hour to clients for their birthday, and the free hour is paid for by:

 
 
 
 

5. The Photo Release Form:

 
 
 
 

6. The Monthly Membership Cancellation Request Form is best used:

 
 
 
 

7. The best way for a client to purchase a gift card from Me In Order is:

 
 
 
 

8. The Moments of Excellence are:

 
 
 
 

9. An Assessment takes place:

 
 
 
 

10. A Session Recap needs to be completed after every session:

 
 

11. At Me In Order a CEO is a:

 
 
 
 

12. The Me In Order Marketplace is:

 
 
 
 

13. A Client Conversion occurs when:

 
 
 
 

14. The General Damage Claim Form is best used when:

 
 
 
 

15. Payment should always be collected from the client prior to leaving the clients home.

 
 

16. A client that sees your services as labor, needs to understand that:

 
 
 
 

17. One of the most important things you can do as an Expert Organizer on the MiO platform is to:

 
 
 
 

18. The Moments of Excellence Checklist is provided to new Expert Organizers:

 
 
 
 

19. The Credit Card Authorization Form is best used when:

 
 
 
 

20. Today Cards are considered:

 
 
 
 

21. When it comes to containers we want to:

 
 
 
 

22. Which of the following is NOT true about Certified Expert Organizer renewals:

 
 
 
 

23. The use of Me In Order trademarks is only available to those who are active on the Me In Order platform:

 
 

24. A requirement of remaining active on the Me In Order platform is:

 
 
 
 

25. The Platform Fee equals ____% of the billable hour:

 
 
 
 

26. Which is NOT a component of Partner Earnings:

 
 
 
 

27. The Lead / Client Intake Form is used for:

 
 
 
 

28. The Me In Order Promise does NOT include:

 
 
 
 

29. Every lead regardless of origination should be immediately added to the MiO system.

 
 

30. A Project Session is:

 
 
 
 

31. As trusted resources for our clients we often:

 
 
 
 

32. Thank You Cards are typically sent to a client:

 
 
 
 

33. Be Our Guest Cards are promotional cards that provide potential clients with:

 
 
 
 

34. The Community Service Hours worksheet should be signed by:

 
 
 
 

35. Prepaid Monthly Membership fees are collected:

 
 
 
 

36. A best practice is to use text messaging as your primary method of communication with your leads and clients:

 
 

37. Following “The Nordstrom Way,” MIO believes in everyone using their best:

 
 
 
 

38. The Me In Order Wait List exists mainly so that:

 
 
 
 

39. The Sales Component of Partner Earnings consists of:

 
 
 
 

40. The goal of the Telephone Consultation is to:

 
 
 
 

41. A Client Conversion occurs when:

 
 
 
 

42. Circumstantial Organizing is:

 
 
 
 

43. Complaining to someone who cannot do anything to help resolve your issue is defined as Gossip by Me In Order:

 
 

44. Your Confidentiality agreement with Me In Order:

 
 
 
 

45. In The Client Journey, the session where the CEO gets to show the client what they can do and have them back for future sessions is the ________ session.

 
 
 
 

46. Organizer Forms may be located in:

 
 
 
 

47. Our Lens = Make it _______

 
 
 
 

48. The Continuing Education Record is used for:

 
 
 
 

49. The Consignment Items Release Form is best used when:

 
 
 
 

50. The Birthday Card and the Birthday Program are different because:

 
 
 
 

Question 1 of 50